Terms of use

Last updated: 21 July 2026

1. About these terms

These terms govern your use of the launchblaze.pro website and describe the basis on which we discuss and, if agreed, provide marketing services. They are governed by the laws of Singapore, and the Singapore courts have jurisdiction over any dispute. Specific engagements are covered by a separate written agreement, which prevails over these terms where they differ.

2. Who we are

LaunchBlaze Pte. Ltd. (UEN 202418736M) is a B2B marketing agency at 9 Yong Siak Street, #02-03, Singapore 168641. We provide product and brand launch and go-to-market services with AI-assisted workflows under human review.

3. What "Launch" and "Blaze" mean here

In our name and on this site, "Launch" refers to product, brand and campaign launches and go-to-market activity — bringing offers to market. It does not refer to rocketry, aerospace or space tourism, and we do not sell an app-store software product or startup-accelerator equity. "Blaze" refers to the controlled ignition intensity of a launch run live with human approval. It does not refer to fire-safety services, wildfire, cannabis, crypto "blaze" branding, or any "burn it all" aesthetic. The .pro domain is branding only.

4. Nature of our services

We are a marketing agency, not a software vendor, a follower-selling service, a bot provider, a trading service, or a course or income programme. Our work includes strategy, planning, creative direction, media planning and paid media, and AI-assisted analysis, always with a human accountable for decisions.

5. No guaranteed outcomes

Marketing outcomes depend on factors outside our sole control — market conditions, budget, creative execution, platform policies, offer quality and audience response. We do not guarantee launch-day sales, follower counts, viral reach, growth rates, CAC/CPA targets, cost per mille, or return on investment. Any metrics, examples or case studies shown are illustrative and anonymised, and are not a promise of future performance. Recommendations we make are our professional opinion at the time, given the information available; you remain responsible for your own commercial decisions, and results in one market or launch do not guarantee the same result in another.

6. Use of the website

You may use this website for lawful, personal or business-research purposes. You agree not to misuse it, attempt to disrupt or gain unauthorised access to it, scrape it at scale, introduce malicious code, or use it to send unsolicited communications. The content here is provided for general information about our services and may change without notice. We may suspend or restrict access to the site, in whole or in part, to protect it or its users, and we do not warrant that the site will always be available or free of errors.

7. Intellectual property

Unless stated otherwise, the content, design, text and marks on this site belong to LaunchBlaze or are used with permission. You may not copy, republish or exploit them without our written consent. Ownership of deliverables created for a client is dealt with in the relevant engagement agreement; as a rule, agreed deliverables pass to the client on payment, while we retain our pre-existing tools and know-how.

8. Client responsibilities

Where you engage us, you agree to provide accurate information, necessary approvals and timely feedback, and to hold the rights to any materials you supply. Because launches move to a calendar, delays in approvals or inputs may affect timing and cost, as set out in the engagement agreement.

9. Third-party platforms

Our work often runs on third-party platforms (for advertising, analytics and the like). Those platforms have their own terms and policies, which we follow and which may change at any time, sometimes without notice. Approvals, ad review, account status and reach are ultimately controlled by those platforms, not by us. We are not responsible for the acts, outages, pricing or policy decisions of third parties, though we will always work to keep your campaigns compliant and will flag material platform changes that affect a live launch as soon as we become aware of them.

10. Limitation of liability

To the extent permitted by Singapore law, LaunchBlaze is not liable for indirect or consequential losses, or for lost profits, revenue or anticipated savings, arising from use of this website. Nothing in these terms excludes liability that cannot lawfully be excluded. Liability under a specific engagement is addressed in that engagement's agreement.

11. Privacy

Our handling of personal data is described in our privacy policy, and our use of cookies in our cookie policy. By using this site you acknowledge those policies.

12. Fees and payment

Fees, payment schedules and expenses for any engagement are set out in the relevant agreement or proposal. Indicative ranges shown on this website are starting points for scoping only and are not binding quotations. Unless agreed otherwise, invoices are payable within the period stated in the engagement, and media budgets are separate from our fees and are handled transparently.

13. Confidentiality

Each party may receive confidential information from the other during an engagement. We keep client confidential information — including unreleased products, launch dates, strategy and performance data — in confidence, use it only to deliver the work, and disclose it only to team members and processors who need it. This obligation continues after the engagement ends. Where we show illustrative case studies, we anonymise them unless you have agreed in writing that we may name you.

14. Term and termination

Retainers and ongoing engagements may be ended by either party on the notice set out in the agreement. On termination, you pay for work properly done and commitments already made on your behalf (such as booked media), and we hand over the agreed deliverables. Provisions that by their nature should survive — including confidentiality, intellectual property and limitation of liability — continue after an engagement ends.

15. Force majeure

Neither party is liable for delay or failure caused by events beyond its reasonable control, including platform outages, changes in third-party policies, industrial action, or wider disruption. Where such an event affects a launch, we will work with you in good faith to adjust the calendar.

16. Independent relationship

We act as an independent agency, not as your employee, partner or joint venturer, and neither party may bind the other except as expressly agreed. You may not assign an engagement without our consent, and we will not assign yours without notice, save to a successor of our business.

17. Entire agreement and severability

These terms, together with any engagement agreement and the policies referenced here, form the whole agreement between us on their subject matter and replace earlier discussions. If any provision is found unenforceable, the rest continues in force. A failure to enforce a term is not a waiver of it.

18. Changes

We may update these terms from time to time. The "last updated" date shows the current version. Continued use of the site after a change means you accept the revised terms.

19. Governing law and contact

These terms are governed by the laws of Singapore, and the Singapore courts have exclusive jurisdiction over any dispute. Questions about these terms can be sent to [email protected] or by post to the studio address above.